Delivery Times & ChargesWe may, occasionally, have to send part of the order whilst we are awaiting the remaining items to come back into stock. In these instances we do not make any further shipping charge when despatching the remainder of the order.
If there is likely to be any undue delay to your order we will attempt to contact you be phone or e-mail.
Assuming that we have your correct address, you will be notified by e-mail at every stage of the delivery process.
If, for any reason, the carriers cannot deliver the package they should automatically attempt to re-deliver the next working day. Should that fail the goods will then be held for 5 days before being returned to us.
Should you have any problems with the delivery please contact us and not the carrier. We can pass your instructions onto the carrier without you having to wait in lengthy call queues.
Upon receipt of the goods we will refund your card with the cost of the goods and invite you to re-order should you so wish. In these cases the original carriage cost is non-refundable.
If you request your delivery be left unsigned it is at your risk. T N Lawrence & Son Ltd and the carriers cannot accept any responsibility for loss or damage of goods.
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British MainlandThe majority of the British Mainland excluding those postcodes shown below.
All orders over £75.00 are carriage free, otherwise:
Standard: £4.99
This is our standard delivery charge for the majority of U.K. Mainland orders. However, there are some exceptions to this as follows:
Paper: £9.99
(Items falling into this category will have an asterisk (*) at the front of the item name)
Large sheets of paper require special handling and extra packaging to ensure it is not damaged in transit.
Oversized Items: £9.99
(Items falling into this category will have an asterisk (*) at the front of the item name)
Very Large or Extra Heavy Items: Charged at Cost.
These items include presses, drying racks, plan-chests and the like. The delivery charge will depend on the item itself and where we are sending it to. The charges for these items will be shown next to the item.
All prices shown include VAT.
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UK Highlands & Islands (including Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly)UK Postcodes: BT, IM, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, PO30-41, TR21-25, ZE
All orders over £100.00 are carriage free, otherwise:
Standard Packages: £14.99
We use a fully insured and trackable service.
Very Large or Extra Heavy Items: Charged at Cost.
These items include presses, drying racks, plan-chests and the like. The delivery charge will depend on the item itself and where we are sending it to. The charges for these items will be shown next to the item.
All prices shown include VAT.
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Overseas (including the Channel Islands & the Irish Republic)Channel Islands.
Our shopping cart will assume that we have to send your order via a carrier in a single parcel and will make a £14.87 charge for carriage. If, for any reason, the actual carriage charge is higher than the shopping cart's estimate we will contact you for approval before processing your order.
Republic of Ireland.
Our shopping cart will assume that we have to send your order via a carrier in a single parcel and will make a £17.81 (including VAT) charge for carriage. If, however, the actual carriage cost is cheaper, we will manually alter your order to and refund your card with the difference. If, for any reason, the actual carriage charge is higher than the shopping cart's estimate we will contact you for approval before processing your order.
Europe & the Rest of the World.
We will always try to ship your goods by the cheapest insured service.
Our shopping cart just isn't clever enough to cope with the endless permutations of overseas carriage charges so it will assume that the order weighs 4kg and will be sent by courier in a single parcel by the cheapest rate. We will never charge you more than the estimated carriage charge without your prior approval. However, there may be times when we can charge you less. In this case we will process your order without delay and refund your credit/debit card with the difference.
If you need an exact carriage charge before ordering please let us know your full delivery address and the items you want. We'll then get back to you as quickly as possible.
Please note that our delivery charges do not include and taxes or import duties that may be imposed by the recipients customs authorities. We have no way of knowing if these charges may be imposed or how much they may be. If you are outside of the European Union we would advise you to contact your local customs office for advice. |
