T N Lawrence & Son Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Subject to stock availability, we aim to despatch orders within one working day and we will endeavour to contact you if there is likely to be any delay. Occasionally, we may have to send part of the order whilst we are awaiting the remaining items to come back into stock. In these instances we do not make any further shipping charge when dispatching the remainder of the order to United Kingdom addresses.
Subject to stock availability, we aim to dispatch orders within one working days of receipt, and delivery will be 1 - 2 working days later to U.K. Mainland addresses. However please allow up to 5 working days before contacting us.
If your item is not in stock, we will back order for you. We will then send on the missing items automatically as soon as they come back into stock. There is no additional delivery charges for these items.
V.A.T. & Sales Taxes
All item prices listed on the shopping pages include V.A.T. (Value Added Tax) unless stated otherwise and are shown in British Pounds (GBP).
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We offer a "no quibble" 12 month guarantee against defects in materials and workmanship. In addition you may return any item to us in its original condition (together with all original packaging) within 7 days of receipt for a full refund of the price of the item or exchange. We will also refund the delivery charge if the return is as a result of our error. This does not effect your statutory rights.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01273 260260 (+44 1273 260260) or fax us on 01273 260270 [+44 1273 260270] or write to us at:
We are strongly committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will not pass your email or address details on to any third party. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and any other regulations currently in force). If you have any requests concerning your personal information or any queries about these practices, please contact artbox [at] lawrence [dot] co [dot] uk. As a result of you ordering from us, your details may be added to a mailing list and we would like to send you information about our special offers. If at anytime you do not wish to receive marketing information from us, please write to us at artbox [at] lawrence [dot] co [dot] uk. We are registered under the Data Protection Act 1998.
Distance Selling Regulations apply to most purchases made by private individuals (not businesses) within the E.U.
All prices are in British Pounds.
* Items marked with an asterisk require special packaging and orders which contain these items will fall into the bulky postage rates. See "Delivery details" at the bottom of the page for more details. All items include VAT